Legal
Cookie Policy
Last updated: 1 July 2026
What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.
We use cookies on our website (axenexpress.com) and platform. By continuing to use our site, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings or using our cookie preference centre.
Types of Cookies We Use
Required for the platform to function. Cannot be disabled. These include session management, authentication, and fraud prevention cookies.
Help us understand how visitors use our platform. All data is aggregated and anonymised. We use Google Analytics 4.
Remember your choices such as language, currency, and display settings so you don't have to re-enter them on each visit.
Used to deliver relevant advertising on third-party platforms. Only active if you have given explicit consent.
Cookie Table
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| axenexpress_session | Maintains your authenticated session | Session | Essential |
| clerk_session | Authentication token managed by Clerk | 30 days | Essential |
| axenexpress_pref | Stores your language and display preferences | 1 year | Preference |
| _ga | Google Analytics — distinguishes users | 2 years | Analytics |
| _gid | Google Analytics — stores session information | 24 hours | Analytics |
| _ga_* | Google Analytics 4 — session and user tracking | 2 years | Analytics |
| stripe_mid | Stripe fraud detection and payment processing | 1 year | Essential |
| _fbp | Facebook pixel — conversion tracking (if enabled) | 90 days | Marketing |
| intercom-* | Live chat session and user identification | Session / 9 months | Functional |
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block all cookies, block third-party cookies only, or delete existing cookies. Note that disabling essential cookies will prevent the platform from functioning correctly.
Browser-specific instructions:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
Third-Party Cookies
Some cookies are set by third-party services that appear on our pages:
- Google Analytics: anonymised usage tracking. Opt out at tools.google.com/dlpage/gaoptout
- Stripe: payment processing and fraud prevention. Essential for checkout functionality.
- Clerk: authentication and session management. Essential for account access.
Contact
For questions about our use of cookies, contact us at privacy@axenexpress.com.